faq
Bevstack?
Who is Bevstack? We enable alcohol brands to sell online by connecting consumers (like you) to our network of licensed retailers that will ship you the product. I don't...
Bevstack?
Who is Bevstack? We enable alcohol brands to sell online by connecting consumers (like you) to our network of licensed retailers that will ship you the product. I don't...
General FAQs
How do I track my order? You will receive an email with your tracking number once it has been fulfilled. If you have not received the email yet, please check your promotions...
General FAQs
How do I track my order? You will receive an email with your tracking number once it has been fulfilled. If you have not received the email yet, please check your promotions...
Route (Package Insurance)
How do I submit a Route Claim? Route is a package insurance used by many of our partners. In order to submit a claim, your order must be damaged, lost...
Route (Package Insurance)
How do I submit a Route Claim? Route is a package insurance used by many of our partners. In order to submit a claim, your order must be damaged, lost...
Return Policy
Refund Policy – We are only able to process refunds when the item has been returned to us (failed delivery attempts). This process of returning the item to us can...
Return Policy
Refund Policy – We are only able to process refunds when the item has been returned to us (failed delivery attempts). This process of returning the item to us can...
Order Issues
When will my order arrive? Once the order ships, it can take anywhere from 1-10 days to arrive depending on where you are located in the country. Packages tend to...
Order Issues
When will my order arrive? Once the order ships, it can take anywhere from 1-10 days to arrive depending on where you are located in the country. Packages tend to...
Customer Service
When will I hear back from your customer service team? Our customer service team is available Monday-Friday 9-5 PM. Within those hours you should hear back from our customer service...
Customer Service
When will I hear back from your customer service team? Our customer service team is available Monday-Friday 9-5 PM. Within those hours you should hear back from our customer service...