Customer Service

When will I hear back from your customer service team? 

Our customer service team is available Monday-Friday 9-5 PM. Within those hours you should hear back from our customer service team in less than 4 hours. 


I have an issue. How do I contact customer service?

Please click the new support ticket button at the top center of this page, fill out the form, and someone will get back to you soon.


What is the partner name and order number when filling out the ticket?
We help enable the fulfillment for a variety of alcohol brands. Please let us know which brand you ordered from so we can help solve your question. The order number and brand will be in your confirmation email.

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